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Benefit manager:     
 
Frequently Asked Questions
 
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Q: How long has Aetna been in business? back to top
A: Aetna has been providing a highly credentialed and quality network nationwide for over 40 years. It is one of the largest healthcare       companies in the world.
 
Q: Who is included under a household plan? back to top
A: All members of the household are included regardless of age.
 
Q: Is this an insurance plan? back to top
A: No. The DentAchoice card is a reduced-fee-for-service program. It is not insurance.
 
Q: Can I nominate my dentists if they are not in the network? back to top
A: Yes. If your dentist is not in any of our networks, we will make every effort to solicit his/her membership.
 
Q: What if I want to change my dentist? back to top
A: Members may change dentists at any time without notice to Aetna Dental AccessSM. You should check our web site or call our       customer service center to make sure that the dentist you have chosen is still in the network.
 
Q: Can I just use the plan for orthodontia services? back to top
A: Yes. The savings realized on orthodontia services are the reasons many members purchase the DentAchoice card.
 
Q: Are there any limits on the type of services included? back to top
A: No. There are no limits whatsoever, except work in progress. You can go to the dentist as often as you like and get whatever services       you need at discounted prices.
 
Q: Why do dentists join the plan? back to top
A: The dentists who join the plan are interested in the opportunity to grow their patient base. They want to develop long-term       relationships with their patients and are committed to offering affordable dental care.
 
Q: How long before my dental plan is activated? back to top
A: You can start using your dental plan as soon as you receive your ID card(s) and fulfillment package. You should receive your       fulfillment package and ID card(s) within 5 to 10 days.